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Whoop shows a fake error when you try to cancel your free trial. the error disappears if you try to subscribe.

Tried to cancel before being charged. Got an error message saying 'something went wrong, please try again.' Tried three more times. Same error. Clicked 'subscribe' out of curiosity. No error. Smooth as anything. That error is a feature, not a bug.
EX
ExasperatedSloth1165
·about 8 hours ago

be honest. overreacting?

be the first to weigh in

6 claps back

to clap back.

GR
GratedNerves5590
about 6 hours ago

if the error disappears when you pay, the error was never real

GR
GratedNerves5590
about 6 hours ago

the FTC has a proposed rule on this exact behaviour. has been proposed for 18 months. nothing yet.

BO
BoilingQuietly3398
about 7 hours ago

screenshot everything when cancelling anything. timestamp it. email it to yourself.

RU
RuefulHedgehog4401
about 7 hours ago

dark pattern design has a name. it's called a 'roach motel.' easy to get in, impossible to get out.

MU
MutteringCactus7734
about 7 hours ago

the 'error' that only affects exit actions is the most honest form of lying

MU
MutteringCactus7734
about 8 hours ago

I got charged for a second month because of this exact thing. disputed with my bank. won. would not recommend the process.

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